Vista Retail Support is a leading independent IT services company.

Headquartered in Cardiff, Vista employs its unmatched expertise and customer service to provide specialist support to some of the biggest names in retail, hospitality and leisure in the UK and Europe, enabling innovation in cutting-edge payment technologies, robotics, virtual reality applications and artificial intelligence.

The business installs, manages and maintains in-store technology for many of the UK’s leading brands, including Lloyds Pharmacy, Monsoon, Odeon Cinemas and Pets at Home, helping to maintain critical infrastructure and high levels of customer service. 

In October 2017, Vista Retail Support (Vista) secured a £14m investment from LDC to accelerate its growth and fund new acquisitions. The deal values the business at almost £30m. 

The deal, which enables the firm’s existing backers WestBridge Capital and Octopus Investments to exit their investment, will see LDC take a significant stake in the business, while the management team will increase its shareholding. 

With its total market opportunity growing due to the increase in technology in retail estates, the investment will support Vista’s ongoing growth strategy, both at home and abroad. This may include funding potential acquisitions and helping the business expand into new sectors.  

From the outset, LDC understood the ethos of the business, which is centred on providing outstanding customer service to our clients. This made them a natural growth partner for us. Having LDC on board will give us the additional expertise and firepower needed to develop the business and capitalise on market opportunities to significantly increase our operations and scale.
Richard Cottrell, Managing Director