Quote mark

This is a new way of listening to and learning from consumers.”

James Hanson
Co-Founder and Co-CEO, Curve Analytics

Q&A

What’s unique about Curve Analytics?

James: We left jobs at Unilever and Capgemini to start Curve Analytics. Traditionally brands that wanted to understand their consumers would run focus groups or surveys. It was expensive and time-consuming. Everything is prompted, whereas we listen to the things that consumers say about brands and products as part of their day-to-day lives: conversations online, reviews, the authentic voice of the people. 

Alicia: We account for the biases between data sources, fine tune our models for specific categories, and manage ethics and data privacy for our clients. It’s far more complex than sticking a query into ChatGPT.

What are your international ambitions?

James: While our clients are predominantly headquartered in the UK, they have a global focus. Our people travel to work on projects globally. Within three years, we hope to open international offices. 

Alicia: We’re now headquartered in London, which has been a massive benefit to the business, as we have a range of people of different nationalities who can speak multiple languages working here – over 25 now. That will help us to internationalise.

How do you get the best out of your people?

James: If we have a good year, everybody gets a bonus, irrespective of their pay grade. We also want to be employee-owned, and senior team members have share options so they can be involved in the success of the company. We’ll extend that to other team members over time.