Vista Technology Support (formerly Vista Retail Support) specialises in providing technology deployment and on-going support in fast-paced physical trading environments including retail, hospitality, healthcare, leisure and entertainment.
Established in 1995, the Cardiff-based firm provides EPoS, Retail and Hospitality IT Support to over 120 businesses in 31 countries, including household brands such as McDonalds, Wagamama, Costa Coffee, Coop and Spar. Vista offers a unique proposition as all of its services are delivered by its own employees based in the UK and Ireland, providing comprehensive Managed IT services support, all under one roof.
Funding growth
Vista chose to partner with LDC in October 2017 to help accelerate its growth strategy and fund new acquisitions.
The deal enabled the firm’s existing backers WestBridge Capital and Octopus Investments to exit their investment.
LDC took a significant stake in the business, while the management team increased its shareholding and continued to drive the business forward.
Expanding opportunities
With its total market opportunity growing due to the increase in technology in retail estates, the partnership with LDC is supporting Vista’s ongoing growth strategy, both at home and abroad. This includes funding for potential acquisitions and helping the business expand into new sectors.
In July 2024, Vista announced the acquisition of Store Computer Technology (SCT), which further expanded the company’s retail and hospitality support capabilities in Ireland and Europe.
Since the acquisition, the SCT business has gone from strength to strength experiencing a 23% growth in revenue. The wider Vista Technology Support group has also experienced a 30% increase in annuity-based revenues which successfully transition to the business throughout 2025.
In July 2025, Vista unveiled its ground-breaking new training facility, the McTraining Centre, a fully operational replica that mirrors the technology and layout of a real McDonald’s restaurant and enables engineers to train in a realistic, hands-on setting.