In 2020 we had an ambition to create a technology business that truly put customers and employees first, recognising this is the key to long-term, sustainable growth, and I’m proud to say we’ve achieved that goal. LDC understood our vision and got behind us from the start.”
With LDC’s support, Kerv invested significantly in its technology and team to support sustainable growth and deliver its market-leading customer experience strategy.
Despite rapid growth, the business maintained its people-first focus, being named a Great Place to Work-Certified™ organisation in recognition of its successful employee engagement strategy and focus on diversity and inclusion with 35% of new job roles filled by women, surpassing the UK average of 20% for women in technology.
Transformational results
During the partnership with LDC, Kerv increased revenues five-fold from £20m to £100m, grew EBITDA from £3m to nearly £20m and increased headcount from 100 to 700.
The business’ client roster also expanded to include household names such as Standard Chartered, Skipton Building Society, DVSA and Kingfisher Group.
In September 2025, Kerv announced it had achieved B Corp Certification.
“Over the past three and a half years, they’ve provided additional funding to support acquisitions and helped us to scale significantly, all without losing sight of what makes us special – our people.”
Continuing support
In January 2024, LDC exited Kerv after Bridgepoint Development Capital invested in the business for a majority shareholding. The transaction generated an IRR of 45% for LDC.
LDC reinvested £30m to support the continued growth of the business.