ByBox is an international software and supply chain specialist. Logo

ByBox is an international software and supply chain specialist.

ByBox is a market leader in field service logistics and technical services, as well as a global innovator in Smart Box solutions; it codes software, creates technology and builds infrastructure to improve supply chains.  Through its clever Thinventory™ technology, ByBox provides an end-to-end supply chain solution for businesses, including delivery and Smart Box pick-up services, as well as warehouse management technology. ByBox also offers technical service solutions, enabling businesses to operate with optimum resource to improve efficiency.

ByBox services and technologies are used by more than 400 businesses in the UK, Benelux, USA, Israel, South Africa and New Zealand, operating across the reprographics, IT channel, retail, energy, utilities, telecoms and facilities management industries. Now in its sixteenth year and with revenues of £73 million, ByBox saves businesses millions of pounds by revamping and streamlining their entire supply chain processes.

ByBox has received numerous accolades, including listings on the Sunday Times International Track 200, Sunday Times Tech Track 100 and Deloitte Fast50 business, thanks to its continued focus on permanently removing cost from supply chains. In October 2015, the ByBox Coventry Hub was awarded the prestigious Sword of Honour by the British Safety Council.

In August 2016 LDC provided £37.5million of acquisition and development capital to accelerate the international growth of ByBox, in a transaction that values the business at £105million.

LDC is backing ByBox’s entrepreneurial leadership team; CEO Stuart Miller, who co-founded the business in Silicon Valley in 2000, co-founder COO Steve Huxter, co-founder Dan Turner MD Click&Collect and CFO Pete Rowse.

LDC has invested £37.5million for a significant stake in the business, and a banking syndicate led by RBS provided £55million senior debt facilities plus additional CapEx and working capital facilities to support the transaction.

The investment is supporting ByBox’s continued organic growth in the UK, especially in areas such as smart metering. It will also help ByBox significantly accelerate its global technology deployment, expand its technical courier proposition and continue to develop its Click&Collect service.

In 2018 ByBox officially opened its US headquarters in Burlington, Massachusetts. The move comes after trading for some while in the US market and, as part of this expansion, ByBox has also opened two new satellite offices in Atlanta and Denver. 

We knew we needed the right investment partner to support our long-term growth plans. It was clear from the outset that LDC's experienced team, straightforward approach and flexible investment model meant they were the perfect partner for us, and I'm excited that we're now really well placed to expand, innovate and invest in the future of our business. Stuart Miller, CEO, ByBox