PTFS has expanded rapidly by combining a value added proposition to intermediaries in the mortgage, protection and investment and pensions markets, with the effective use of technology. The service offering covers compliance, technical support, training, recruitment and business development to support a community of more than 550 highly qualified member firms.
In September 2006, LDC invested in Personal Touch Financial Services (PTFS). LDC holds a minority interest.
In January 2017, LDC sold its minority shareholding in Personal Touch to LSL, a leading provider of residential property services.